We're looking for people with access needs

What is Bunnyfield and why sign up with us?

Companies such as Sky, HSBC and Deliveroo ask Bunnyfield to find people to take part in paid research. Usually this research involves looking at a website or mobile app and doing some tasks to see if everything is easy to use.

It’s essential that technology works for all people, including people with visual, auditory, cognitive or physical impairments and users of assistive technologies such as screen readers and magnifiers, so if you have different access needs, we’d really like you to sign up with us. You’ll be helping to make the world a better place and you’ll get paid for it.

An audio version of this page is available here.

How much will you get paid?

The amount you get paid depends on the type of research and the length. A standard 1-hour session pays a minimum of £50 for online research and £60 for an in-person session. However, wheelchair users or those with severe mobility needs the sessions are usually longer (around 90 minutes) and you will be paid around £150 + travel costs.

Payment is sent via the Wise transfer service (or you can request a bank transfer) and it will be with you within 3-4 working days of completing your research.

What does taking part involve?

A standard research session runs for between 60 and 90 minutes. They take place either in one of our offices or online via a meeting link.

The length and location are decided by our client. If you use assistive technology (such as special pointing devices, screen reader or magnification software) we’ll ask if you can bring those with you to the session. If you’re not able to bring them, we can provide these.

If the session is taking place online (i.e. from your home) then we’ll need to run a short ‘test call’ which lasts about 5 minutes and takes place a day or two before the main research. This call is to check that your sound, webcam and screen-sharing are all working and that you’re able to access the website/app/design images that are needed for the research.

How does the Bunnyfield process work?

When you sign up with Bunnyfield, we’ll ask some details about you including your age, household, any disabilities, employment etc.
We’ll then use this information to match you with projects we receive from our clients. They will have a list of specific requirements for each project.
When we find a project for which we think you might be suitable, we’ll send you an email, call or text you to let you know about it.
If you’re interested, we’ll ask a few follow up questions to check you match the profile we need.
If you’re available on the days/times that the sessions are running, we’ll book you in and explain how to take part, what’s required and how much it will pay.
If the session is happening online (for example using ‘Zoom’) we’ll run a 5 minute ‘test call’ with you a couple of days ahead of the research session.
You’ll take part in the research (either at one of our offices or online via a meeting tool).
We’ll ask our finance team to pay you. This takes around 3-4 working days.

How do I sign up?

We have 4 options to help you join our database:

You can fill out our online form here
Email us at team@bunnyfield.com
Call us on 0207 608 1670
Text us on 07930 287201

Our office hours are 9am to 5pm, Monday to Friday excluding bank holidays.

Our typical research projects include:

Usability Testing

A researcher sits down with you to use a product, app, or website to find out what could be improved

Card Sorting

You are given some cards with words on relating to a certain topic and you sort them into groups

Focus Groups

You and a small group of others have a discussion about your opinions on a particular topic with a moderator

Interviews

You answer a few questions with an interviewer to gauge your feelings and opinions on a topic

Frequently asked questions

Who can sign up?

Anyone who lives in the England, Wales, Scotland or Northern Ireland. We need people from all backgrounds, so if you live in the UK, we need you!

What do you have to do?

The sessions are usually one to one. The researcher will show you a website, mobile app or digital design of some sort and see if you have any issues completing tasks using the design. For example, a shop might want to check you’re able to find a particular product on their website, using the search function. We’re not testing you, we’re testing the design.

How long does it take?

Most sessions are 1 hour long but some may be 90 minutes. We’ll let you know how long it will last before you agree to take part.

How quickly am I likely to be scheduled?

Once you sign up with us, you might need to apply for a few projects before you get selected. We need to find people that match the profile given to us by our client. We’ll do our best to only share projects with you that we think you’ll be suitable for.

How much do you get paid?

For an hour long session you will get paid between £50 and £150; depending on the type of research, how it is conducted and how much our client is offering. £50 is the minimum amount we pay for 1 hour.

How quickly do you get paid?

Once you have completed your session, you’ll receive the money within 3-4 working days.

Can you use your own technology, hardware and software?

If you use assistive technology such as a screen reader, magnifier or assistive input device, we’ll ask you to bring those with you. If you’re not able to bring them, we may be able to provide these for you – however, it’s always best to use your own equipment.

Who will I speak to during the research session?

The researcher who runs the session is specially trained in research best practice (as set out in the Market Research Society Guidelines) and will be able to offer you any support or assistance you require during the session.

Can you take part from home?

Whenever possible, we encourage our clients to conduct their research online. This makes it easier for everyone as there is no travel required. However, for various reasons, some research will need to take place face-to-face in one of our special offices. We’ll let you know where this is happening before you agree to take part.

Can I bring a carer or assistance animal?

Yes. If you want or need to bring someone with you or have an assistance animal, just let us know prior to the research and we’ll make sure we’re ready to host them.

What if I need to take a break during the session?

Just let the researcher know at any point during the session and we can take a break.

How can I unsubscribe if I no longer want to receive research invitations?

Let us know by email, phone or text and we’ll remove you from our database and you will stop receiving research invitations from us.

Can I recommend a friend?

Yes please! If you receive a research opportunity and don’t think it’s for you, but you know someone who would be suitable, ask them to apply and let us know you shared it with them. We’ll give you a small payment to say thank you.

What assistance is available when attending in person?

If you need someone to meet you at a nearby station/tube station or bus stop, let us know and we’ll check that we have someone available.

What happens if I can’t attend the session after I have been booked in?

Let us know with as much notice as possible. Wherever possible, we’ll try and rearrange your session date/time. If you don’t let us know and simply do not show up for the research, we will not invite you in again.

Who are Bunnyfield?

Bunnyfield is a specialist team of ‘participant recruitment managers’ based in Bunnyfoot (a user experience agency). Bunnyfield have been matching members of the public with research since 2008. Bunnyfoot have been in business since 1999. Bunnyfoot is now part of the Sideshow Group of companies.

Who can I contact if I have a data protection question, complaint or issue?

For general enquires, contact team@bunnyfield.com, if you have any questions about data protection or a complaint or query that can’t be handled by the Bunnyfield team, contact dpo@bunnyfoot.com and our Director will handle your enquiry.